Scribble & Count Experience

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Experience

The owners have education or experience (normally both) in nearly all aspects of information services: hypertext authoring, print writing/editing, records management, research, and training. Each is described below.

Note:

On the services pages, you will see this diverse experience utilized either (1) directly, in the case of Document Management, or (2) indirectly, where it is used to improve Web Content/Design and Software Documentation.

Hypertext Authoring

Sanders began his first HTML and WinHelp projects in late 1994. He was trained in WinHelp by Alec Sonenthal, one of the top authors and trainers in the nation. He has attended ten conferences and more than a dozen classes on either WinHelp or HTML. [Details on resume.]

Bowman Also became involved early in HTML and WinHelp. Between 1995 and 1997, she was on the staff of five WinHelp Developers' conferences and summer camps. She has converted numerous documents from print (Word, WordPerfect, and Publisher) to online (HTML and PDF), and is a staunch advocate of single sourcing. [Details on resume.]

Both have spent more than half of their time since 1997 on hypertext projects, and have spoken out-of-state and written extensively on hypertext issues (see Bibliography for citations, and Archive for copies of most materials).

Selected Scribble & Count Projects:

	Boulder Energy Website (2004-present). Critiqued site, and recently began revision.
	BoonieLiving^TM Website (2001-present). Created Website from scratch. currently maintaining site.
	TEC Website (1999-present). Converted print styles to online equivalents; designed (with graphics support), wrote, registered and maintained entire 28-page, 100-file Website; planned upgrade from HTML 3.2 to XHTML 1.0.
	ERP customization (1999-present). Converted ERP customization (see "Technical Writing" below) to HTML 4.0 (transitional) and CSS1.
	NeoCore Website (1999-2000). Established styles; designed (with graphics support), wrote, registered, and maintained entire 30+-page, 90-file Website.
	DoD Computer Services Manual (1996-97). Converted paper procedure manual (see "Technical Writing" below) to WinHelp 3 and 4.
	Online Help for TJ-Xpert Construction Design Software (1994-95). Designed and produced the online help (WinHelp 3) for the industry-leading drafting/engineering/inventory package. Responsible for all aspects of the documentation.

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Technical Documentation

Sanders has an AA degree in English/Journalism, and more than 15 years experience as a technical writer and editor. He has written engineering reports, software documentation, procedures, managerial overviews, proposals, white papers, bug reports, academic papers, and sports copy. He has probably written materials very similar to your needs; he has certainly written for the audience you have targeted. (And if you haven't identified precisely your audience, he can help in that effort, too; see his PDF article on audience analysis.) [Details on resume.]

Bowman has a BA with an English minor, and more than three years experience as a technical writer. She has written and edited EPA reports, instructional materials, and large-scale software documentation. (She has also adapted print to HTML; see previous section.) [Details on resume.]

Selected Scribble & Count Projects:

	Documentation Dept. Setup (1998-present). Established styles; wrote and edited documentation; organized document repository; completely revised, posted, and maintained entire Website; provided onsite information services at client sites.
	ERP Customization (1998-present). Documented entire re-engineering project. Paper (for HTML, see previous section).
	NeoCore Documentation Dept. Setup (1999-2000). Established styles; wrote/edited documentation (user guides and technical white papers); completely revised, posted, and maintained entire Website.
	DoD Computer Services Manual (1996-97). Organized, wrote, and edited a procedure manual for the use of DoD computer services on old Lowry AFB. Paper (for WinHelp, see the previous section).
	Harding Lawson Proposal (1993-94). Edited EPA proposal. (Contract was for copy editing, but responsibilities steadily increased to full text editing.)

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Records Management

Sanders has an MLS in Library Science, and experience in public, academic, law, technical, and government documents libraries or collections. He has managed a branch library, an academic library department, and a technical information center. [Details on resume.]

Selected Scribble & Count Projects:

	Corporate document classification (1994). Designed classification system (decimal expansion based on originator/subject/date); led team of three clerks in examination and cataloging of dozens of palettes of corporate documentation.
	Document repository design (current). Created classification system (alpha-numeric based on either client/date or subject); coded each item; created inventory (paper and HTML); in process of creating FTP site for download of documents in the field.

This records management experience has been used for version control, document maintenance on Scribble & Count technical writing contracts. It has also been an element in creating Documentation Departments.

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Research

Sanders has two research degrees (both involving theses) and spent two years as a Research Analyst for the federal government, testifying in front of Senate subcommittee (1969). [Details on resume.]

Bowman [We are gonna put something for you here]

Selected Scribble & Count Projects:

	Online Resource Guide(1994-95)
	Literature search on golf course grasses (1995)
	Several European directory searches (1995)
	Directory, catalog, and other research documents (passim)
	Research related to several software projects (passim)

Both partners have used their research experience extensively as technical writers.

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Training

Bowman has a BA in education (including classroom experience), and has helped design training programs. [Details on resume.] Sanders has taught English overseas, library research, online searching, and mediaeval history.

Selected Scribble & Count Projects:

	ERP (ongoing). Design of programs to train employees in use of customized modules.
	Turnover training at the conclusion of several contracts.

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Conclusion

Both Bowman and Sanders are information generalists -- but it is the generalist background that comes from mastering a number of the component specialties, not the superficial overview that results from skimming a summary.

Scribble & Count's services have been designed to utilize the breadth of this experience. Recognizing this breadth, a mobile, Houston-based IT troubleshooting company recently named Bill their Director of Information Management.

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Rev. 13-May-04

Related Options:
Services | Sanders resume | Bowman resume

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